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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jacob&Crystal Heddinger

Jacob&Crystal Heddinger

July 21, 2025

5  out of  5
rating by Jacob&Crystal Heddinger
"I highly recommend Matt Cale State Farm. Excellent customer service and communication for any questions we had. Kamden is extremely helpful and has made our experience very comfortable!"
We responded:
"We appreciate your review, Jacob & Crystal! We are delighted to know you had a great experience with our State Farm office, and Kamden in particular. Thank You!"
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tracy birnbaumer

July 18, 2025

5  out of  5
rating by tracy birnbaumer
"We have been with State Farm for over 35 years. Mat and his team have always been amazing in their support of our insurance needs"
We responded:
"We’re thankful for your feedback, Tracy! It’s our pleasure to assist you and Tom with your insurance needs and we appreciate you!"
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Natalie McCraine

May 30, 2025

5  out of  5
rating by Natalie McCraine
"Very friendly"
We responded:
"Thanks Nat!--It was great to meet you! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. Also, thank you for taking our team picture while we were all decked out in State Farm gear!"
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Mike Huizenga

April 29, 2025

5  out of  5
rating by Mike Huizenga
"I've ALWAYS received top-notch customer service from everyone who works at the Matt Cale State Farm office. I would highly recommend this business to anyone in the DSM metro. Keep up the great work!"
We responded:
"We’re thankful for your feedback and recommendation, Mike! It’s our pleasure to assist you with your insurance needs, and we appreciate you!"
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Joseph Tate

April 25, 2025

1  out of  5
rating by Joseph Tate
"I went in and spoke with them about classic car insurance. They took pictures and told me they would be calling with my estimate. I never heard back from them. Still needing insurance I went with Haggarty insurance and am very pleased so far with their product and most of all follow ups if needed."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority. However, Kristy did reach out repeatedly to you after you were in our office and left several voicemails in an attempt to complete your quote and policy. We never heard back from you. We'd be happy to discuss this further with you in person, over the phone or via email. Thanks, Joseph."
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Nancy Greenman

April 16, 2025

5  out of  5
rating by Nancy Greenman
"Kamden was great! Very informative! Thank you ❣️ Nancy"
We responded:
"Thank you for your 5-star review, Nancy! Kamden, the rest of my State Farm agency team and I are happy to be your good neighbors!"
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Kelly Phillips

November 27, 2024

5  out of  5
rating by Kelly Phillips
"Kristy exemplifies customer service. She took excellent care of us! If you need anything, she’ll get it done well and fast!"
We responded:
"Thank you, Kelly! We’re honored by your positive feedback and so glad you've had a great experience with Kristy! We appreciate you and look forward to continuing to provide you with great service! "
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Travis Plumley

November 15, 2024

5  out of  5
rating by Travis Plumley
"I truly enjoy coming into the office. The staff is an absolutely amazing. I would never consider going anywhere else."
We responded:
"We appreciate your review, Travis! We are delighted to know you've had a great experience with our State Farm office. You and your family truly brighten the day of our office team when you visit!"
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Amy Gladden

November 15, 2024

5  out of  5
rating by Amy Gladden
"Best agent ever. I have had state farm my whole life but this staff is the most personable and easiest to work with"
We responded:
"Thank you for your 5-star review, Amy! My State Farm team and I are happy to be your good neighbor! You and your family always brighten everyone's day when you visit!"
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filmon mengstu

October 18, 2024

5  out of  5
rating by filmon mengstu
"Excellent customer service and handled my case in most efficient way. Thanks"
We responded:
"Thank you Filmon!--we appreciate you!"
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Charles N

August 8, 2024

5  out of  5
rating by Charles N
"Super nice people.."
We responded:
"We appreciate you, Charles, and thank you for your review!"
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Kylie Esch

August 4, 2024

5  out of  5
rating by Kylie Esch
"Kristy was the agent I was lucky to have. She is very patient and super nice. She was quick with my quote and when I was ready to except the insurance the process only took a couple minutes! 10/10. Job well done Kristy i look forward to working with you!!"
We responded:
"Thank you for your review, Kylie! We're very excited to have you with us and look forward to working with you, too!!"
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Abraham Mebrahtu

July 23, 2024

5  out of  5
rating by Abraham Mebrahtu
"She is very nice and she is perfect for the job I’m so proud . I call like mom"
We responded:
"Thank you for your review, Abraham! Trena has enjoyed working with you and we appreciate your trust in us!"
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Aaron Lovell

July 12, 2024

5  out of  5
rating by Aaron Lovell
"I’ve had nothing but good experiences here!"
We responded:
"Thanks Aaron! It's our pleasure to make sure your insurance needs are met. We appreciate you and your business!"
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Chanda J

April 26, 2024

5  out of  5
rating by Chanda J
"I have been a client of Matt’s for several years now, and he and his team make it pretty easy. Exactly how I like it!"
We responded:
"Thank you, Chanda! We are grateful for you and your trust in us--you are a pleasure to work with, and we appreciate the relationship and shared interest in your risk management!"
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Dennis Lewandowski

April 20, 2024

5  out of  5
rating by Dennis Lewandowski
"I recently moved to the area after having State Farm insurance back home. Was looking for a local agent and Matt was recommended to me. His agency was a great find, Matt provides exceptional service along with Trena who is always ready and willing to help with any insurance issue. Need insurance , try Matt Cale. You will not be disappointed."
We responded:
"Thank you, Father Dennis! You are a pleasure to work with, and we are thankful for the opportunity to serve you and your insurance/risk management needs!"
Profile photo of Kyle Hanson

Kyle Hanson

April 5, 2024

5  out of  5
rating by Kyle Hanson
"Kristy Grable at Matt Cale's office has been an absolute dynamo as we've combined, adjusted and added to our policies throughout marriage and home ownership. We couldn't have done it without her and are so happy we're in great hands!"
We responded:
"Thank you Kyle! We are so glad you've had a great experience with Kristy and my agency!---and we are grateful for the opportunity to serve your insurance needs!"
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Angel Nelson

April 5, 2024

5  out of  5
rating by Angel Nelson
"What a wonderful Agency! i received very good information from a lovely woman by the name of Trina at Matt Cales Agency while shopping around for Insurance."
We responded:
"Thank you for your review, Angel!--So glad you had a wonderful experience with Trena and our agency!"
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Rosalyn Housby

April 5, 2024

5  out of  5
rating by Rosalyn Housby
"They're very kind and friendly"
We responded:
"Thank you, Rosalyn! We are so grateful to have such amazing policyholders like you and Jason!"
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Shelley Watkins

September 8, 2023

5  out of  5
rating by Shelley Watkins
"I can't say enough wonderful things about Kristy Grable at Matt Cale's office! She was so knowledgeable, helped me transition my policies to their office, and made me laugh...how many times can you say that when dealing with insurance? I will definitely be referring future clients to their office!!!"
We responded:
"Thank you, Shelley, for your wonderful review and kind words! We truly appreciate the opportunity to serve you and your insurance needs!--Kristy makes us laugh every day, too!"
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Jessica Coles

May 22, 2023

5  out of  5
rating by Jessica Coles
"I have been with State Farm my entire life and have always had great service. Matt and his team are amazing so when I started my small business they were the first ones I called to get insurance for the company too. Love how they always get back to me right away and are always willing to go above and beyond to help answer any of my questions."
We responded:
"Thank you Jessica! You have always been a pleasure to work with--We appreciate you and truly value the relationship!--We are excited for you and your new business, as well!"
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Jack “JacksRBetter” Boettcher

April 21, 2023

5  out of  5
rating by Jack “JacksRBetter” Boettcher
"As a retired person, I needed to look for ways to stretch my fixed income…especially with the inflation rate on food and energy challenging my monthly budget. I called Andrew Hollen to see what kind of rates we could package for 2 cars, home and RV with additional umbrella protection plan. The rates were very favorable compared to my “Farmer” insurance company. I also felt very welcome when introduced to Matt Cale. I’m hoping not to have to file any claims but I feel confident they will take good care of my claim if the need should arise. The planned monthly bill with auto pay works well for budgeting purposes. Thank you Andrew and Matt!"
We responded:
"Thank you Jack!--We are excited to have you and Vicki with us!--We appreciate the opportunity to serve your insurance needs"
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Chrisharney C

April 18, 2023

5  out of  5
rating by Chrisharney C
"Matt and his team are top notch!"
We responded:
"Thank you, Chris! We appreciate you and the opportunity to serve your insurance needs!"
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eugene krueger

January 13, 2023

5  out of  5
rating by eugene krueger
"I have been with State Farm for 30+ years most of which has been with Matt Cale and his Staff. I have always found his office to offer Professionalism, Quality, Responsiveness, and Value. On occasion we have had our challenges but worked thru them in a positive logical manner that was fair to all involved. One last thing, both of my children have chosen to insure with Matt Cale and are equally pleased with the relationship. Well done and thank you for the great relationship Eugene"
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Francesca Giugno

July 6, 2022

5  out of  5
rating by Francesca Giugno
"Friendly and extremely helpful staff!"
We responded:
"Thank you so much Francesca! We strive to provide great customer service. We appreciate the review!"