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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Shelley Watkins

September 8, 2023

5  out of  5 rating by Shelley Watkins
"I can't say enough wonderful things about Kristy Grable at Matt Cale's office! She was so knowledgeable, helped me transition my policies to their office, and made me many times can you say that when dealing with insurance? I will definitely be referring future clients to their office!!!"

Jessica Coles

May 22, 2023

5  out of  5 rating by Jessica Coles
"I have been with State Farm my entire life and have always had great service. Matt and his team are amazing so when I started my small business they were the first ones I called to get insurance for the company too. Love how they always get back to me right away and are always willing to go above and beyond to help answer any of my questions."

Jack “JacksRBetter” Boettcher

April 21, 2023

5  out of  5 rating by Jack “JacksRBetter” Boettcher
"As a retired person, I needed to look for ways to stretch my fixed income…especially with the inflation rate on food and energy challenging my monthly budget. I called Andrew Hollen to see what kind of rates we could package for 2 cars, home and RV with additional umbrella protection plan. The rates were very favorable compared to my “Farmer” insurance company. I also felt very welcome when introduced to Matt Cale. I’m hoping not to have to file any claims but I feel confident they will take good care of my claim if the need should arise. The planned monthly bill with auto pay works well for budgeting purposes. Thank you Andrew and Matt!"

Chrisharney C

April 18, 2023

5  out of  5 rating by Chrisharney C
"Matt and his team are top notch!"

eugene krueger

January 13, 2023

5  out of  5 rating by eugene krueger
"I have been with State Farm for 30+ years most of which has been with Matt Cale and his Staff. I have always found his office to offer Professionalism, Quality, Responsiveness, and Value. On occasion we have had our challenges but worked thru them in a positive logical manner that was fair to all involved. One last thing, both of my children have chosen to insure with Matt Cale and are equally pleased with the relationship. Well done and thank you for the great relationship Eugene"
Profile photo of Al Thill

Al Thill

December 10, 2022

1  out of  5 rating by Al Thill
"Not sure why you thought these would be appropriate to hand out to a 5 year old"

Francesca Giugno

July 6, 2022

5  out of  5 rating by Francesca Giugno
"Friendly and extremely helpful staff!"

Anne Ahmann

January 30, 2022

5  out of  5 rating by Anne Ahmann
"Matt Cale’s office has been helpful with the insurance needs of my family and business. They are knowledgeable and respond quickly to questions. I have been extremely happy with their service."

Mike Perkins

January 27, 2022

5  out of  5 rating by Mike Perkins
"Matt's firm has always had my back. When I call they get back to me. The whole staff there is just phenomenal."


September 29, 2021

5  out of  5 rating by JOSEPH LIAN
"good to talk with tyler"

Frances Morgen

June 30, 2021

5  out of  5 rating by Frances Morgen
"Very personable and professional. And got it all done in a quickly. Enjoyed our conversation also."

susan kuehl

May 6, 2021

5  out of  5 rating by susan kuehl
"I've been with State Farm a long time, very good customer experience, a great staff that is knowledgeable, prompt in responding, and very friendly. They have had yearly customer reviews which is very helpful."

Victoria Routh

March 3, 2021

5  out of  5 rating by Victoria Routh
"I love state farm, they have prices you can't beat and very helpful"

Garfield Collier

January 21, 2020

5  out of  5 rating by Garfield Collier
"Always takes care of any problems"

Christina Daniel

January 20, 2020

5  out of  5 rating by Christina Daniel
"Ive been with Matt for a long time and today he went behond and helped me get my car started ,thats great customer service and I won't be going anywhere else for insurance"

Mark Richmond

December 4, 2019

5  out of  5 rating by Mark Richmond
"Great agent! Thanks!"

Steve Johnson

November 15, 2019

4  out of  5 rating by Steve Johnson
"Pretty efficient insurance agency"

Tucker Ruppert

January 23, 2019

5  out of  5 rating by Tucker Ruppert
"Matt and his staff are super awesome, great customer service by Baylee and Kendal, they got all my stuff handled very quickly And made it super easy on me!! Great group of people!! GO CHIEFS!!!!"

Jim Farrell

January 20, 2019

5  out of  5 rating by Jim Farrell
"Matt has been our agent for years and we are so thankful for all his help."

Cdb Foreman12

June 30, 2017

5  out of  5 rating by Cdb Foreman12
"Love the service that I receive at this agency, all the staff is great, very responsive, and really cares about my financial and insurance needs."


June 7, 2017

5  out of  5 rating by Dean
"Matt Cale is the best insurance person I have ever had. More important he is one of the caring person I have ever met. He and his staff go above and beyond what is asked of them. For example, I have observe him picking up a sick client and taken them to a doctor's appointment. It is service like that will always keep Matt as my agent. Whoever post negative things about Matt either did not know him or did not give him a chance to help."


April 10, 2017

5  out of  5 rating by Brady
"I couldn't be more satisfied with Matt and his staff! They have always handled any requests I've had in a prompt, courteous, and professional manner! Thanks again!"

Alejandro Munoz de la Cruz

July 14, 2016

1  out of  5 rating by Alejandro Munoz de la Cruz
"I like State Farm, I've had a good relationship with them so far. Unfortunately, I am very disappointed with the customer service I've received. I've been calling this office for over two weeks now. Most of the time I go straight to voicemail. When I got someone to pick up the phone she said Matt would call me right back. Almost three weeks later, I am still trying to talk to him. I want to switch agents. However, Matt needs to release my files to the other agent before they can do anything. I keep calling and calling to no avail. The other agent's office tried calling last week and they too went to voicemail. If I could give less than one star, I would."

Ernad Mehinovic

June 17, 2016

1  out of  5 rating by Ernad Mehinovic
"Nobody ever answers the phone. But they do have a secretary."