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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Toby Howell

March 18, 2025

5  out of  5
rating by Toby Howell
"I am a career insurance professional and have no problem recommending the Matt Cale State Farm agency. We work with Kristy and any time we need something or have a question she responds immediately. Placing our business with the agency was super easy. I can't say enough good things about working with Kristy."
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Michael Libbie

March 6, 2025

5  out of  5
rating by Michael Libbie
"The Matt Cale State Farm Agency in Windsor Heights is the best. Real personal attention from Trena and Kristy. Thank you all!"
We responded:
"Thank you, Michael! We appreciate you and look forward to continuing to provide you with great service! "
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Catherine Butler

March 4, 2025

5  out of  5
rating by Catherine Butler
"Great job 👏 going to trade Harley on for a spider when I have time"
We responded:
"We’re honored, Catherine, by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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NELLE H

January 2, 2025

5  out of  5
rating by NELLE H
"Trena McCraine was amazing love the energy and she was able to answer all questions and also get me the quote that I needed Thanks again"
We responded:
"We appreciate your review, Nelle! We are delighted to know you had a great experience with Trena and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sieley Girmatsion

December 9, 2024

5  out of  5
rating by Sieley Girmatsion
"I really appreciate the way they welcome customers."
We responded:
"We’re honored by your positive feedback, Sieley! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kelly Phillips

November 27, 2024

5  out of  5
rating by Kelly Phillips
"Kristy exemplifies customer service. She took excellent care of us! If you need anything, she’ll get it done well and fast!"
We responded:
"Thank you, Kelly! We’re honored by your positive feedback and so glad you've had a great experience with Kristy! We appreciate you and look forward to continuing to provide you with great service! "
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Travis Plumley

November 15, 2024

5  out of  5
rating by Travis Plumley
"I truly enjoy coming into the office. The staff is an absolutely amazing. I would never consider going anywhere else."
We responded:
"We appreciate your review, Travis! We are delighted to know you've had a great experience with our State Farm office. You and your family truly brighten the day of our office team when you visit!"
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Amy Gladden

November 15, 2024

5  out of  5
rating by Amy Gladden
"Best agent ever. I have had state farm my whole life but this staff is the most personable and easiest to work with"
We responded:
"Thank you for your 5-star review, Amy! My State Farm team and I are happy to be your good neighbor! You and your family always brighten everyone's day when you visit!"
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Kenneth Greethurst

October 21, 2024

5  out of  5
rating by Kenneth Greethurst
"Matt Cale has been our auto and home insurance agent for many years. Always a high level of service, quick response and helpful staff."
We responded:
"Thank you for your review, Ken!--It has been, and continues to be, our pleasure to serve you and Linda--We appreciate you!"
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filmon mengstu

October 18, 2024

5  out of  5
rating by filmon mengstu
"Excellent customer service and handled my case in most efficient way. Thanks"
We responded:
"Thank you Filmon!--we appreciate you!"
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Carlos Pinos

August 30, 2024

5  out of  5
rating by Carlos Pinos
"Professional, nice. Coffee good 👍"
We responded:
"Thanks for your review, Carlos! It's an honor to serve you and your family for all these years--We appreciate you and your business!"
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ANAS JAMA

August 21, 2024

5  out of  5
rating by ANAS JAMA
"Every nice and great to work with !!"
We responded:
"Thank you, Anas!--it is great to work with you and your family!"
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Charles N

August 8, 2024

5  out of  5
rating by Charles N
"Super nice people.."
We responded:
"We appreciate you, Charles, and thank you for your review!"
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Kylie Esch

August 4, 2024

5  out of  5
rating by Kylie Esch
"Kristy was the agent I was lucky to have. She is very patient and super nice. She was quick with my quote and when I was ready to except the insurance the process only took a couple minutes! 10/10. Job well done Kristy i look forward to working with you!!"
We responded:
"Thank you for your review, Kylie! We're very excited to have you with us and look forward to working with you, too!!"
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Abraham Mebrahtu

July 23, 2024

5  out of  5
rating by Abraham Mebrahtu
"She is very nice and she is perfect for the job I’m so proud . I call like mom"
We responded:
"Thank you for your review, Abraham! Trena has enjoyed working with you and we appreciate your trust in us!"
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Aaron Lovell

July 12, 2024

5  out of  5
rating by Aaron Lovell
"I’ve had nothing but good experiences here!"
We responded:
"Thanks Aaron! It's our pleasure to make sure your insurance needs are met. We appreciate you and your business!"
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Georgie Libbie

June 18, 2024

5  out of  5
rating by Georgie Libbie
"Great experience! Great service! Trena is the absolute bomb-diggity! Her mad customer skills are off the charts. She went above and beyond working out a couple of payment kinks for me! Highly recommend!"
We responded:
"Thank you, Georgie! Trena has enjoyed helping you and we are grateful to have her on our team!--We are also grateful for great customers like you!"
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Chanda J

April 26, 2024

5  out of  5
rating by Chanda J
"I have been a client of Matt’s for several years now, and he and his team make it pretty easy. Exactly how I like it!"
We responded:
"Thank you, Chanda! We are grateful for you and your trust in us--you are a pleasure to work with, and we appreciate the relationship and shared interest in your risk management!"
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Dennis Lewandowski

April 20, 2024

5  out of  5
rating by Dennis Lewandowski
"I recently moved to the area after having State Farm insurance back home. Was looking for a local agent and Matt was recommended to me. His agency was a great find, Matt provides exceptional service along with Trena who is always ready and willing to help with any insurance issue. Need insurance , try Matt Cale. You will not be disappointed."
We responded:
"Thank you, Father Dennis! You are a pleasure to work with, and we are thankful for the opportunity to serve you and your insurance/risk management needs!"
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Kyle Hanson

April 5, 2024

5  out of  5
rating by Kyle Hanson
"Kristy Grable at Matt Cale's office has been an absolute dynamo as we've combined, adjusted and added to our policies throughout marriage and home ownership. We couldn't have done it without her and are so happy we're in great hands!"
We responded:
"Thank you Kyle! We are so glad you've had a great experience with Kristy and my agency!---and we are grateful for the opportunity to serve your insurance needs!"
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Angel Nelson

April 5, 2024

5  out of  5
rating by Angel Nelson
"What a wonderful Agency! i received very good information from a lovely woman by the name of Trina at Matt Cales Agency while shopping around for Insurance."
We responded:
"Thank you for your review, Angel!--So glad you had a wonderful experience with Trena and our agency!"
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Rosalyn Housby

April 5, 2024

5  out of  5
rating by Rosalyn Housby
"They're very kind and friendly"
We responded:
"Thank you, Rosalyn! We are so grateful to have such amazing policyholders like you and Jason!"
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Nicole Poling

September 29, 2023

5  out of  5
rating by Nicole Poling
"Andrew at Matt Cale's office was so helpful & efficient! Thank you for everything you got done in a timely manner."
We responded:
"Thank you for your review, Nicole!--It's a pleasure to assist with your insurance needs, and we appreciate your business!"
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Shelley Watkins

September 8, 2023

5  out of  5
rating by Shelley Watkins
"I can't say enough wonderful things about Kristy Grable at Matt Cale's office! She was so knowledgeable, helped me transition my policies to their office, and made me laugh...how many times can you say that when dealing with insurance? I will definitely be referring future clients to their office!!!"
We responded:
"Thank you, Shelley, for your wonderful review and kind words! We truly appreciate the opportunity to serve you and your insurance needs!--Kristy makes us laugh every day, too!"
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Jessica Coles

May 22, 2023

5  out of  5
rating by Jessica Coles
"I have been with State Farm my entire life and have always had great service. Matt and his team are amazing so when I started my small business they were the first ones I called to get insurance for the company too. Love how they always get back to me right away and are always willing to go above and beyond to help answer any of my questions."
We responded:
"Thank you Jessica! You have always been a pleasure to work with--We appreciate you and truly value the relationship!--We are excited for you and your new business, as well!"