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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joel Klapproth

Joel Klapproth

March 26, 2026

5  out of  5
rating by Joel Klapproth
"Staff in the office are always helpful , knowledgeable , friendly , cheerful."
We responded:
"Joel, it is a pleasure to hear what a wonderful experience you have had! Thank you for your business all these years--we appreciate you!"
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Frank Smith

March 23, 2026

5  out of  5
rating by Frank Smith
"been with state farm since 1982 they rock"
We responded:
"Thank you for your review, Frank! We appreciate you and your loyalty all these years! It's our pleasure to take care of your insurance needs."
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Bill Taha

March 20, 2026

5  out of  5
rating by Bill Taha
"Matt and his team do a wonderful job and have been very good to work with."
We responded:
"Thank you for the amazing review, Bill! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We appreciate you!"
Profile photo of Xitlaly Q

Xitlaly Q

March 20, 2026

5  out of  5
rating by Xitlaly Q
"The office team is very kind and extremely helpful, had really good and smooth experience with them!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Matt Cale’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Keith Scholten

March 16, 2026

5  out of  5
rating by Keith Scholten
"Matt and his team do a wonderful job! Excellent customer service and attention to our needs! Very knowledgeable and helpful!"
We responded:
"Thanks for your review, Keith! It's always been a pleasure to work with you and take care of your family's insurance needs!"
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ANAS JAMA

March 11, 2026

5  out of  5
rating by ANAS JAMA
"Every nice and great to work with !!"
We responded:
"Thank you, Anas!--it is great to work with you and your family!"
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Ken & Linda Kent

February 25, 2026

5  out of  5
rating by Ken & Linda Kent
"Knowlegable, reliable, friendly service."
We responded:
"Linda, thank you for your kind review of State Farm Agent Matt Cale’s Team. We appreciate it!"
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D L F

August 13, 2025

5  out of  5
rating by D L F
"Kamden Lee did a quote for us on Renters Insurance. It was quick and priced very competitively. I have been a State Farm customer for well over 10 years. They have always priced my home and 6 vehicles fairly. I highly recommend to everyone!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jacob&Crystal Heddinger

Jacob&Crystal Heddinger

July 21, 2025

5  out of  5
rating by Jacob&Crystal Heddinger
"I highly recommend Matt Cale State Farm. Excellent customer service and communication for any questions we had. Kamden is extremely helpful and has made our experience very comfortable!"
We responded:
"We appreciate your review, Jacob & Crystal! We are delighted to know you had a great experience with our State Farm office, and Kamden in particular. Thank You!"
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tracy birnbaumer

July 18, 2025

5  out of  5
rating by tracy birnbaumer
"We have been with State Farm for over 35 years. Mat and his team have always been amazing in their support of our insurance needs"
We responded:
"We’re thankful for your feedback, Tracy! It’s our pleasure to assist you and Tom with your insurance needs and we appreciate you!"
Profile photo of Allison Little

Allison Little

July 17, 2025

5  out of  5
rating by Allison Little
"Wonderful customer service! Quick as lightning & will always find you the best deal!"
We responded:
"Thank you for your 5-star review, Allison! My State Farm team and I are happy to be your good neighbor!"
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Raza Smajic

June 30, 2025

5  out of  5
rating by Raza Smajic
"Good"
We responded:
"We appreciate your review, Raza! We are delighted to know you had a good experience with our State Farm office, and that Trena took care of you."
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DJ Robinson

June 10, 2025

5  out of  5
rating by DJ Robinson
"Kristy Grable has been an excellent resource as we switched our policies over, and has helped make policy changes since. Always quick and helpful!"
We responded:
"Thank you for your review, DJ! We’re honored by your positive feedback! We're thrilled to have you with our agency and look forward to continuing to provide you with great service! "
Profile photo of Natalie McCraine

Natalie McCraine

May 30, 2025

5  out of  5
rating by Natalie McCraine
"Very friendly"
We responded:
"Thanks Nat!--It was great to meet you! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. Also, thank you for taking our team picture while we were all decked out in State Farm gear!"
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Ana Moa

May 12, 2025

5  out of  5
rating by Ana Moa
"Thank you, State Farm"
We responded:
"We appreciate your review, MJ! We are delighted to know you had a great experience with our State Farm office, and we appreciate you!"
Profile photo of Mike Huizenga

Mike Huizenga

April 29, 2025

5  out of  5
rating by Mike Huizenga
"I've ALWAYS received top-notch customer service from everyone who works at the Matt Cale State Farm office. I would highly recommend this business to anyone in the DSM metro. Keep up the great work!"
We responded:
"We’re thankful for your feedback and recommendation, Mike! It’s our pleasure to assist you with your insurance needs, and we appreciate you!"
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Joseph Tate

April 25, 2025

1  out of  5
rating by Joseph Tate
"I went in and spoke with them about classic car insurance. They took pictures and told me they would be calling with my estimate. I never heard back from them. Still needing insurance I went with Haggarty insurance and am very pleased so far with their product and most of all follow ups if needed."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority. However, Kristy did reach out repeatedly to you after you were in our office and left several voicemails in an attempt to complete your quote and policy. We never heard back from you. We'd be happy to discuss this further with you in person, over the phone or via email. Thanks, Joseph."
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Nancy Greenman

April 16, 2025

5  out of  5
rating by Nancy Greenman
"Kamden was great! Very informative! Thank you ❣️ Nancy"
We responded:
"Thank you for your 5-star review, Nancy! Kamden, the rest of my State Farm agency team and I are happy to be your good neighbors!"
Profile photo of Toby Howell

Toby Howell

March 18, 2025

5  out of  5
rating by Toby Howell
"I am a career insurance professional and have no problem recommending the Matt Cale State Farm agency. We work with Kristy and any time we need something or have a question she responds immediately. Placing our business with the agency was super easy. I can't say enough good things about working with Kristy."
We responded:
"Thank you, Toby, for your recommendation and review! We are so happy that your experience with Kristy and our office has been remarkable! We look forward to continuing to provide you with great service! "
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Michael Libbie

March 6, 2025

5  out of  5
rating by Michael Libbie
"The Matt Cale State Farm Agency in Windsor Heights is the best. Real personal attention from Trena and Kristy. Thank you all!"
We responded:
"Thank you, Michael! We appreciate you and look forward to continuing to provide you with great service! "
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Catherine Butler

March 4, 2025

5  out of  5
rating by Catherine Butler
"Great job 👏 going to trade Harley on for a spider when I have time"
We responded:
"We’re honored, Catherine, by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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NELLE H

January 2, 2025

5  out of  5
rating by NELLE H
"Trena McCraine was amazing love the energy and she was able to answer all questions and also get me the quote that I needed Thanks again"
We responded:
"We appreciate your review, Nelle! We are delighted to know you had a great experience with Trena and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sieley Girmatsion

December 9, 2024

5  out of  5
rating by Sieley Girmatsion
"I really appreciate the way they welcome customers."
We responded:
"We’re honored by your positive feedback, Sieley! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Kelly Phillips

Kelly Phillips

November 27, 2024

5  out of  5
rating by Kelly Phillips
"Kristy exemplifies customer service. She took excellent care of us! If you need anything, she’ll get it done well and fast!"
We responded:
"Thank you, Kelly! We’re honored by your positive feedback and so glad you've had a great experience with Kristy! We appreciate you and look forward to continuing to provide you with great service! "
Profile photo of Travis Plumley

Travis Plumley

November 15, 2024

5  out of  5
rating by Travis Plumley
"I truly enjoy coming into the office. The staff is an absolutely amazing. I would never consider going anywhere else."
We responded:
"We appreciate your review, Travis! We are delighted to know you've had a great experience with our State Farm office. You and your family truly brighten the day of our office team when you visit!"