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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kenneth Greethurst

Kenneth Greethurst

October 21, 2024

5  out of  5
rating by Kenneth Greethurst
"Matt Cale has been our auto and home insurance agent for many years. Always a high level of service, quick response and helpful staff."
We responded:
"Thank you for your review, Ken!--It has been, and continues to be, our pleasure to serve you and Linda--We appreciate you!"
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filmon mengstu

October 18, 2024

5  out of  5
rating by filmon mengstu
"Excellent customer service and handled my case in most efficient way. Thanks"
We responded:
"Thank you Filmon!--we appreciate you!"
Profile photo of Carlos Pinos

Carlos Pinos

August 30, 2024

5  out of  5
rating by Carlos Pinos
"Professional, nice. Coffee good 👍"
We responded:
"Thanks for your review, Carlos! It's an honor to serve you and your family for all these years--We appreciate you and your business!"
Profile photo of ANAS JAMA

ANAS JAMA

August 21, 2024

5  out of  5
rating by ANAS JAMA
"Every nice and great to work with !!"
We responded:
"Thank you, Anas!--it is great to work with you and your family!"
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Charles N

August 8, 2024

5  out of  5
rating by Charles N
"Super nice people.."
We responded:
"We appreciate you, Charles, and thank you for your review!"
Profile photo of Kylie Esch

Kylie Esch

August 4, 2024

5  out of  5
rating by Kylie Esch
"Kristy was the agent I was lucky to have. She is very patient and super nice. She was quick with my quote and when I was ready to except the insurance the process only took a couple minutes! 10/10. Job well done Kristy i look forward to working with you!!"
We responded:
"Thank you for your review, Kylie! We're very excited to have you with us and look forward to working with you, too!!"
Profile photo of Abraham Mebrahtu

Abraham Mebrahtu

July 23, 2024

5  out of  5
rating by Abraham Mebrahtu
"She is very nice and she is perfect for the job I’m so proud . I call like mom"
We responded:
"Thank you for your review, Abraham! Trena has enjoyed working with you and we appreciate your trust in us!"
Profile photo of Aaron Lovell

Aaron Lovell

July 12, 2024

5  out of  5
rating by Aaron Lovell
"I’ve had nothing but good experiences here!"
We responded:
"Thanks Aaron! It's our pleasure to make sure your insurance needs are met. We appreciate you and your business!"
Profile photo of Georgie Libbie

Georgie Libbie

June 18, 2024

5  out of  5
rating by Georgie Libbie
"Great experience! Great service! Trena is the absolute bomb-diggity! Her mad customer skills are off the charts. She went above and beyond working out a couple of payment kinks for me! Highly recommend!"
We responded:
"Thank you, Georgie! Trena has enjoyed helping you and we are grateful to have her on our team!--We are also grateful for great customers like you!"
Profile photo of Chanda J

Chanda J

April 26, 2024

5  out of  5
rating by Chanda J
"I have been a client of Matt’s for several years now, and he and his team make it pretty easy. Exactly how I like it!"
We responded:
"Thank you, Chanda! We are grateful for you and your trust in us--you are a pleasure to work with, and we appreciate the relationship and shared interest in your risk management!"
Profile photo of Dennis Lewandowski

Dennis Lewandowski

April 20, 2024

5  out of  5
rating by Dennis Lewandowski
"I recently moved to the area after having State Farm insurance back home. Was looking for a local agent and Matt was recommended to me. His agency was a great find, Matt provides exceptional service along with Trena who is always ready and willing to help with any insurance issue. Need insurance , try Matt Cale. You will not be disappointed."
We responded:
"Thank you, Father Dennis! You are a pleasure to work with, and we are thankful for the opportunity to serve you and your insurance/risk management needs!"
Profile photo of Kyle Hanson

Kyle Hanson

April 5, 2024

5  out of  5
rating by Kyle Hanson
"Kristy Grable at Matt Cale's office has been an absolute dynamo as we've combined, adjusted and added to our policies throughout marriage and home ownership. We couldn't have done it without her and are so happy we're in great hands!"
We responded:
"Thank you Kyle! We are so glad you've had a great experience with Kristy and my agency!---and we are grateful for the opportunity to serve your insurance needs!"
Profile photo of Angel Nelson

Angel Nelson

April 5, 2024

5  out of  5
rating by Angel Nelson
"What a wonderful Agency! i received very good information from a lovely woman by the name of Trina at Matt Cales Agency while shopping around for Insurance."
We responded:
"Thank you for your review, Angel!--So glad you had a wonderful experience with Trena and our agency!"
Profile photo of Rosalyn Housby

Rosalyn Housby

April 5, 2024

5  out of  5
rating by Rosalyn Housby
"They're very kind and friendly"
We responded:
"Thank you, Rosalyn! We are so grateful to have such amazing policyholders like you and Jason!"
Profile photo of Nicole Poling

Nicole Poling

September 29, 2023

5  out of  5
rating by Nicole Poling
"Andrew at Matt Cale's office was so helpful & efficient! Thank you for everything you got done in a timely manner."
We responded:
"Thank you for your review, Nicole!--It's a pleasure to assist with your insurance needs, and we appreciate your business!"
Profile photo of Shelley Watkins

Shelley Watkins

September 8, 2023

5  out of  5
rating by Shelley Watkins
"I can't say enough wonderful things about Kristy Grable at Matt Cale's office! She was so knowledgeable, helped me transition my policies to their office, and made me laugh...how many times can you say that when dealing with insurance? I will definitely be referring future clients to their office!!!"
We responded:
"Thank you, Shelley, for your wonderful review and kind words! We truly appreciate the opportunity to serve you and your insurance needs!--Kristy makes us laugh every day, too!"
Profile photo of Jessica Coles

Jessica Coles

May 22, 2023

5  out of  5
rating by Jessica Coles
"I have been with State Farm my entire life and have always had great service. Matt and his team are amazing so when I started my small business they were the first ones I called to get insurance for the company too. Love how they always get back to me right away and are always willing to go above and beyond to help answer any of my questions."
We responded:
"Thank you Jessica! You have always been a pleasure to work with--We appreciate you and truly value the relationship!--We are excited for you and your new business, as well!"
Profile photo of Jack “JacksRBetter” Boettcher

Jack “JacksRBetter” Boettcher

April 21, 2023

5  out of  5
rating by Jack “JacksRBetter” Boettcher
"As a retired person, I needed to look for ways to stretch my fixed income…especially with the inflation rate on food and energy challenging my monthly budget. I called Andrew Hollen to see what kind of rates we could package for 2 cars, home and RV with additional umbrella protection plan. The rates were very favorable compared to my “Farmer” insurance company. I also felt very welcome when introduced to Matt Cale. I’m hoping not to have to file any claims but I feel confident they will take good care of my claim if the need should arise. The planned monthly bill with auto pay works well for budgeting purposes. Thank you Andrew and Matt!"
We responded:
"Thank you Jack!--We are excited to have you and Vicki with us!--We appreciate the opportunity to serve your insurance needs"
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Chrisharney C

April 18, 2023

5  out of  5
rating by Chrisharney C
"Matt and his team are top notch!"
We responded:
"Thank you, Chris! We appreciate you and the opportunity to serve your insurance needs!"
Profile photo of eugene krueger

eugene krueger

January 13, 2023

5  out of  5
rating by eugene krueger
"I have been with State Farm for 30+ years most of which has been with Matt Cale and his Staff. I have always found his office to offer Professionalism, Quality, Responsiveness, and Value. On occasion we have had our challenges but worked thru them in a positive logical manner that was fair to all involved. One last thing, both of my children have chosen to insure with Matt Cale and are equally pleased with the relationship. Well done and thank you for the great relationship Eugene"
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Al Thill

December 10, 2022

1  out of  5
rating by Al Thill
"Not sure why you thought these would be appropriate to hand out to a 5 year old"
We responded:
"Our apologies, Al. When we sponsored the showing of the "Elf" movie at Windsor Heights Movies in the Park, we had those letter openers on a table, along with holiday themed coloring sheets, crayons, calendars, and candy canes. In the future, we'll do a better job of watching who grabs what (those were for the parents/grandparents)."
Profile photo of Francesca Giugno

Francesca Giugno

July 6, 2022

5  out of  5
rating by Francesca Giugno
"Friendly and extremely helpful staff!"
We responded:
"Thank you so much Francesca! We strive to provide great customer service. We appreciate the review!"
Profile photo of Anne Ahmann

Anne Ahmann

January 30, 2022

5  out of  5
rating by Anne Ahmann
"Matt Cale’s office has been helpful with the insurance needs of my family and business. They are knowledgeable and respond quickly to questions. I have been extremely happy with their service."
We responded:
"Thanks for the review Anne. We have enjoyed working with you and your family over the years!"
Profile photo of Mike Perkins

Mike Perkins

January 27, 2022

5  out of  5
rating by Mike Perkins
"Matt's firm has always had my back. When I call they get back to me. The whole staff there is just phenomenal."
We responded:
"Thanks for the great review Mike! It’s always a pleasure working with you and we love having you as a customer!"
Profile photo of JOSEPH LIAN

JOSEPH LIAN

September 29, 2021

5  out of  5
rating by JOSEPH LIAN
"good to talk with tyler"
We responded:
"Thanks for the review Joseph! We appreciate your business and look forward to working with you."